Privacy Policy

New England Aquatic Landscaping ("NEAL," "we," "us," or "our") respects your privacy. This policy explains what information we collect through iloveponds.com, how we use it, and the choices you have. If anything here is unclear, please reach out. We are happy to answer questions in plain language.

What we collect

When you contact us or request an estimate, you may share your name, email address, phone number, property address, and details about the water feature you are considering. We also receive basic analytics data from your visit, such as pages viewed, approximate location, browser type, and referring source, which helps us understand how the site is used.

How we use it

We use the information you submit to respond to your inquiry, prepare estimates, schedule consultations, complete the work you have requested, and stay in touch about your project. We use analytics data to improve the site and make it easier to find the information you are looking for.

Who we share it with

We share information only with service providers that help us run our business, such as the CRM and form processor that receives contact submissions and the analytics tool that measures site usage. These providers are only permitted to use your information to provide services to us. We do not sell your personal information.

Cookies and analytics

Our site uses cookies and similar technologies to keep the site working properly and to collect aggregate analytics. You can control cookies through your browser settings. Blocking some cookies may affect how the site functions.

How long we keep it

We keep contact and project information for as long as needed to answer your inquiry, complete the work, honor warranties, and meet our record-keeping and legal obligations. When it is no longer needed, we delete or archive it.

Your choices

You can ask us to update or delete the information you have shared, opt out of future emails, or let us know you would rather not be contacted. Just email or call us using the details below and we will take care of it.

Contact us

New England Aquatic Landscaping
10 Atwood St, Cherry Valley, MA 01611
Phone: 774-437-1160
Email: tim@iloveponds.com